Assistant Director of HIV Services
The Assistant Director is under the direct supervision of the Director of HIV Services. This is a billable employee; however does not carry a caseload. The AD position will be instrumental in enhancing the CFP case management practices in all areas of services. In addition, this position will be active in adjusting case management procedures involving documentations for case managers as needed. The AD will provide supervision to CM staff, which includes a Case Manager, Case Manager Technician and Community Follow-up worker.
Duties and Responsibilities:
- Provide administrative support to Director of HIV Services with the management of the CFP program.
- Explore, identify and make recommendations for formal or informal linkages with other community base organizations. Present the recommendation to the Director of HIV Services for review and approval. All formal linkages are subject to the approval of the CEO.
- Attend weekly staff meetings and recommend and prepare topics for in-service training.
- Facilitate in house training on mental illness, service plans focused on mental health issue, technique in engaging difficult clients in their treatment plan, behavior management, and other relevant training to enhance case management services.
- Oversee day to day operations for the unit and attend Directors meetings in the absence of the Director.
- Ensure the staffs’ billing is submitted before the end of the work day and/or no later than 10:00am the following business day.
- Assist in the review of staffs’ daily billing to ensure teams’ units are met.
- Q&A client charts on a weekly base ensuring assessments, reassessments and service plans clearly describe client’s needs/goals to ensure needs are being addressed and follow-up is being conducted.
- Give support in the supervision of case management teams. Supervision includes meeting with the case managers weekly, providing support with day-to-day task, providing resources, ensuring the timely submissions of documents that are time sensitive, discussing performance concerns, developing corrective action plans, and when appropriate, disciplining.
- Maintain supervisory record.
- Supports case management teams/staff with crisis intervention and conflict resolution.
- Assist with the complete Case Manager’s performance evaluations and identify areas for professional development.
- When necessary, conduct screening, intake, and assessment of client’s need
- Coordinate intakes and services between hospitals, social service agencies and UBP COBRA CM.
- Make recommendation for refer such as social service and government agencies for substance abuse, mental health, HASA, and housing services when case management staff is unclear of types of recommendations to make concerning consumers being serviced by the program.
- Supervises team members to ensure documentation is completed and client service plan goals are implemented.
- Performs all related duties, as assigned, or unrelated duties, as requested, during emergencies.
- Provide crisis intervention in the areas of aggressive behavior; suicide threats, ideation; and domestic violence by developing a trusting relationship with the consumers, treating them with respect, and helping them see the role they play in their individual dilemmas.
- Masters degree in social work, human services or psychology.
- At least one year of supervisory experience and one year of post-graduate experience working with people/families that has history of substance abuse, trauma, mental illness, chronic homeless, and/or HIV/AIDS.
- Understanding of HIV/AIDS, its impact on homelessness, substance use and mental illness.
- Ability to communicate well both written and oral.
- Ability to listen, understand and appreciate the worth of the consumers serviced.
- Non-judgmental and respectful confrontational ability.
- Able to inspire confidence, determination, and trust in the clients.
Please Submit Coverletter, resume and salary history to firstname.lastname@example.org